"Partnering with Focal Consulting produced great results for our business. They have played a crucial role in automating our processes and transforming customer ordering habits. Most importantly, their deep insights into our customer base allowed us to focus our resources much more effectively, leading to significant improvements in our operations.

Focal Consulting also guided us on how to best utilise our tools and improve our communication with customers. What really stood out was their willingness to get involved in day-to-day operations when we needed extra support. As an SME, there is always a desire for pace without always having enough resources to deliver it, and Focal Consulting really gets that. Their capability to work at pace and manage large volumes of activity has been vital to us. They have been an excellent sounding board for ideas and have helped us strategise and implement new projects. We highly recommend Focal Consulting for their consulting services."

David Shaw, MD - Galeta Bakery